Responsible Gaming

Our Commitment to Responsible Gaming

At Bravendra Casino Hotel, we are committed to promoting responsible gaming practices. We believe that gambling should be an enjoyable form of entertainment, not a source of financial or emotional distress. Our casino hotel maintains the highest standards of player protection and responsible gaming.

Our Responsible Gaming Principles

As a premier casino hotel destination, we uphold the following principles:

• Gaming should be approached as entertainment, not as a way to make money
• Gaming decisions should be made in a calm, rational manner
• Gaming should be balanced with other leisure activities
• Players should establish limits before they begin playing
• Players should never attempt to recover losses through continued play

Staff Training

All Bravendra casino hotel staff members receive comprehensive training on responsible gaming. Our team is equipped to recognize signs of potential problem gambling and to provide appropriate information and assistance when needed.

Self-Exclusion Program

Our casino hotel offers a self-exclusion program for guests who wish to restrict their access to gaming activities. Self-exclusion can be arranged for periods ranging from six months to lifetime exclusion. During this time, the individual will not be permitted to enter the gaming floor of our casino hotel.

To enroll in our self-exclusion program, please speak with a member of our responsible gaming team at the casino hotel or contact us at [email protected].

Setting Limits

We encourage all our casino hotel guests to set clear limits before they begin playing:

• Time limits: Decide in advance how long you will play
• Monetary limits: Determine how much you can afford to lose
• Win limits: Decide at what point you will stop playing after winning

Our casino hotel staff can assist you in setting up these limits on your player account.

Signs of Problem Gambling

If you or someone you know exhibits any of the following behaviors, it may indicate a gambling problem:

• Spending more time or money on gambling than intended
• Feeling restless or irritable when not gambling
• Gambling to escape problems or relieve negative emotions
• Lying to conceal gambling activities
• Borrowing money to finance gambling
• Neglecting work, education, or family obligations due to gambling
• Attempting to win back gambling losses
• Risking significant relationships or opportunities because of gambling

Resources for Problem Gambling

If you or someone you know may have a gambling problem, help is available. Our casino hotel partners with several organizations that provide counseling and support for individuals affected by problem gambling:

• National Problem Gambling Helpline: 1-800-522-4700 (24/7 confidential support)
• Gamblers Anonymous: www.gamblersanonymous.org
• National Council on Problem Gambling: www.ncpgambling.org

Our casino hotel can provide referrals to certified gambling counselors and treatment programs in your area.

Protecting Minors

Bravendra Casino Hotel strictly enforces age restrictions. Guests must be at least 21 years of age to enter the casino floor or participate in any gaming activities. We routinely verify identification and maintain strict security measures to prevent underage gambling.

We encourage parents and guardians staying at our casino hotel to be mindful of their children's whereabouts and to educate minors about age restrictions related to gambling.

Contact Our Responsible Gaming Team

If you have questions about responsible gaming or need assistance, please contact our dedicated responsible gaming team at our casino hotel:

• Email: [email protected]
• Phone: +1 (555) 987-6543
• In person: Visit the Responsible Gaming Information Center on our casino floor