Privacy Policy

Privacy Policy

Last Updated: January 1, 2025

Introduction

At Bravendra Casino Hotel, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our casino hotel, use our website, or interact with our services.

Information We Collect

Personal Information

• Name and contact information
• Date of birth and government-issued ID (required for casino access)
• Payment information
• Loyalty program preferences
• Accommodation and dining preferences
• Gaming history and preferences

Automatically Collected Information

• Device information
• IP address and browser type
• Website usage patterns
• Location data (when permitted)

How We Use Your Information

We use the collected information to:

• Process your reservations and transactions
• Provide personalized gaming experiences
• Maintain security and prevent fraud
• Send promotional communications (with your consent)
• Improve our services and customer experience
• Comply with legal and regulatory requirements

Information Sharing

We may share your information with:

• Service providers and business partners
• Regulatory authorities and law enforcement
• Other entities within the Bravendra group

Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Regular security assessments
• Employee training on data protection
• Restricted access to personal information

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not intended for individuals under 21 years of age. We do not knowingly collect personal information from minors.

International Data Transfers

Your information may be transferred and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our website or email.

Contact Us

For privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer:

Email: [email protected]

Phone: +1 (555) 123-4567

Address: 123 Luxury Avenue, Paradise City, PC 54321